Returns & Exchanges
At Hard Head Veterans, we stand behind our gear and offer a 30-day return policy to ensure you are completely satisfied with your tactical apparel and equipment. Items must be in original condition with all tags attached to be eligible for a full refund or exchange.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be generated for you to download and print directly from your browser.
Pack Your Gear
Securely pack the items in their original packaging, ensuring all labels and protective materials are included to prevent damage during transit.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy as we process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing